“Behind the Scenes” provides a look into the Veterans Crisis Line call center, housed at a VA Center of Excellence in Canandaigua, N.Y., where qualified, caring responders answer the calls of Veterans, Service members, and their friends and families in times of crisis. In the video, VA responders, many who are Veterans themselves, share their stories and experiences in providing vital support and referrals for Veterans and their loved ones.
The Veterans Crisis Line (1-800-273-8255 and Press 1, chat online at www.VeteransCrisisLine.net, or text to 838255) is a free, confidential resource that serves Veterans and their families 24 hours a day, 7 days a week, 365 days a year.